Contact us
Do you want to contact us? Here you can find relevant contact information.
Affinity
All non-claims-related inquiries regarding customers placed in framework and group agreements
Email: affinity@protectorforsikring.dk
Phone: +45 50 60 58 30
Public
All non-claims-related inquiries regarding EU procurement-obligated customers
Email: offentlig@protectorforsikring.dk
Phone: +45 50 60 58 30
Commercial
All non-claims-related inquiries regarding all other customers
Email: commercial@protectorforsikring.dk
Phone: +45 50 60 58 30
Claims:
Do you have an ongoing claim?
Contact our claims department *Remember to include our claim number in the subject line.
Email: skade@protectorforsikring.dk
Phone: +45 50 60 58 30
The claims department can assist you with ongoing claims within personal injury, property damage, liability claims, auto, or transport claims.
Do you need to report a new claim? You can do so here.
Roadside Assistance
Do you need to use your roadside assistance subscription? Contact Falck directly at: +45 88 77 57 67 (available 24/7)
Secure Email
If you need to send something to us containing sensitive information, please use our secure email: sikkermail@protectorforsikring.dk
Administration and HR
If you have an administrative or HR-related question, you can send it to Gitte Lassen Bruun, HR Business Partner: gitte.ahrends@protectorforsikring.dk
Complaint Possibility
If you have discussed a decision with the relevant claims department and have not reached an agreement, you can file a complaint with our complaints handling unit.
Email: klage@protectorforsikring.dk
Data Protection Officer
If you have questions regarding compliance or GDPR, you can contact Thomas Ellegaard, Compliance Officer.
Email: DPO@protectorforsikring.dk